BOLE WOOD PRODUCTS

Bolewood Products ("we", "us" or "our") operates bolewoodproducts.com. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what personal information we collect, why we collect it, how we use it and the rights you have in relation to your information. We process personal information in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. 1. Who we are Bolewood Products Website: bolewoodproducts.com Email: bolewoodproducts@gmail.com For any questions about this Privacy Policy or how we handle your personal information, please contact us using the email address above. 2. Information we collect When you purchase products from us, we may collect information necessary to process and fulfil your order, including: Your name Billing and delivery address Email address Telephone number, where provided Details of the products you purchase Order and transaction information Information you provide when contacting us about your order We only collect information that is reasonably necessary for processing and fulfilling your purchase and complying with our legal obligations. 3. How we use your information We use your personal information to: Process and fulfil your orders. Arrange delivery of your purchases. Process payments through PayPal. Contact you regarding your order. Respond to questions or problems relating to your purchase. Maintain appropriate business and financial records. Comply with legal and regulatory requirements. Prevent fraud and protect the security of our website and business. We do not use your personal information to send marketing emails or other promotional communications. 4. Our lawful basis for processing We primarily rely on performance of a contract as our lawful basis for processing your personal information. For example, when you place an order, we need to use your name, address and contact details to process and deliver your purchase. We may also process personal information where necessary to comply with a legal obligation, such as accounting, tax or other legal requirements. The ICO recognises processing necessary to fulfil an online purchase, including delivery, as an example of processing that can rely on the contract lawful basis. I Information Commissioner's Office 5. Payments Payments on our website are processed through PayPal. When you choose PayPal to pay for your purchase, relevant information may be shared with PayPal so that your payment can be processed, fraud can be prevented and the transaction can be completed. PayPal processes personal information in accordance with its own privacy policies and applicable laws. PayPal states that it may use personal information to process payments, prevent fraud and abuse and resolve disputes. P PayPal We do not need to store your full payment card details ourselves where payment is processed securely by PayPal. 6. Sharing your information We may share relevant personal information with third parties where this is necessary to operate our website, process your purchase or fulfil your order. These may include: PayPal, for payment processing. Wix, which provides our website and e-commerce platform. Delivery and courier companies, where necessary to deliver your order. Accountants or professional advisers where necessary. Government, regulatory or law-enforcement authorities where we are legally required to do so. We do not sell your personal information. 7. Google Analytics We use Google Analytics to help us understand how visitors use our website and to improve the performance and usability of our website. Google Analytics may collect information such as: Information about your device and browser. Approximate location information. Pages you visit and how you interact with our website. Information about how you arrived at our website. Other technical and usage information. Google Analytics uses cookies and similar technologies for these purposes. We will only use Google Analytics where you have provided the necessary consent through our cookie consent mechanism. You can change or withdraw your cookie preferences at any time through our cookie settings. This is an important part of the setup: your Wix cookie banner should actually prevent Google Analytics from loading before consent is given. Wix states that its cookie banner can disable analytics scripts until the visitor gives consent. W Wix Support 8. Cookies Our website uses cookies and similar technologies. Some cookies are essential for the operation, security and functionality of our website and online shopping service. We may also use non-essential cookies, including Google Analytics cookies, to understand how visitors use our website. Where required by law, we will ask for your consent before using non-essential cookies. You can accept or reject non-essential cookies through our cookie consent mechanism and change your preferences at any time. The ICO's current guidance requires organisations to explain their use of storage/access technologies and, unless an exception applies, obtain consent before using them. I Information Commissioner's Office +1 9. How long we keep your information We only keep your personal information for as long as reasonably necessary for the purposes for which it was collected. We may retain order and transaction information for longer where necessary to meet accounting, tax, legal or regulatory requirements. When information is no longer required, we will securely delete it or anonymise it where appropriate. 10. Your rights Under UK data protection law, you may have the right to: Request access to the personal information we hold about you. Ask us to correct inaccurate or incomplete information. Ask us to delete your personal information in certain circumstances. Ask us to restrict how we use your personal information in certain circumstances. Object to certain types of processing. Request the transfer of certain personal information to you or another organisation. These rights are subject to certain conditions and exemptions under data protection law. To exercise your rights, please contact us at: [INSERT YOUR EMAIL ADDRESS] 11. Keeping your information secure We take reasonable technical and organisational measures to protect your personal information against unauthorised access, accidental loss, destruction, alteration or disclosure. However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. 12. International transfers Some of the organisations we use to provide our website, payment, analytics or other services may process personal information outside the UK. Where personal information is transferred outside the UK, we will ensure that appropriate safeguards are in place where required by applicable data protection law. 13. Complaints If you have concerns about how we have handled your personal information, please contact us first so that we can try to resolve the issue. You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator. Information Commissioner's Office 14. Changes to this Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements. The latest version will always be available on this page. Last updated: 13 September 2026